Countryfieldgardens.co.uk is committed to bringing you quality products at the best possible price. We believe in supplying products that are built for the purpose and provide added value, enhancing country properties or facilitating the maintenance of large gardens and paddock areas. Our products have been selected on the basis of quality, effectiveness and environmental impact.
Our Mission
To establish Countryfieldgardens.co.uk as the UK's leading online retailer by:-
- Bring high quality products for use in the large garden or paddock.
- Setting the highest standards in customer service and responding to enquiries in an efficient manner.
- Maintaining a continual growth of branded goods and ultimately offering a wide range online.
- To provide a wealth of information on the web site to enable you to make informed purchasing decisions.
- To run our business in a socially and environmentally responsible way, including reducing our carbon footprint and aiming for a negative carbon footprint.
Why Buy Online
It has often been the case in the past that to get product information a consumer would go to a local store to learn about a product before purchasing online in order to save money and get the convenience of home delivery. However as the internet changes so does the way we shop.
Nowadays there is often more information on the internet about a product than on the products own packaging. It is also becoming more usual in larger retail outlets or chains that the shop assistants have little or no product knowledge and may even be part time or weekend staff. Now on Countryfieldgardens.co.uk you can not only read in depth information about products you can also read product reviews placed by previous customers, helping you make a more informed decisions about a purchase.
You can also be assured that any product sold on Countryfieldgardens.co.uk has an extremely low fault rate. If a product did show a high fault rate then it would become costly for us to retrieve these items from our customers and send out replacements. It sounds fairly obvious but this isn't the case in a store where it is your responsibility to take the product back to the store and collect the replacement. This is why we only stock high quality branded products and you won't find the lower quality imported East Asian versions.
Delivery Charges
Delivery is free on all orders over £250
Special delivery and Weekend delivery can sometimes be organised but these do usually incur additional charge.
For orders under £250 delivery charges will be added to the cost of the order during the checkout process prior to entry of payment details.
Delivery prices quoted are for UK mainland delivery only, we do not currently ship products outside of the UK.
Want to know more
UK Delivery Times
UK Methods
Please be aware that we cannot arrange an absolute guarantee delivery date for an order as the delivery itself is performed by a third party courier and, although it is very rare, failures do sometime occur due to mis-routing of a parcel.
Written Confirmations
After your order has been placed an email will be sent to you including all information required by the European Commission’s Distant Selling Directive.
Cancelling Orders
Orders can be cancelled by emailing contact@Countryfieldgardens.co.uk stating the order reference. Credit / Debit cards will be refunded within 5 working days. If an order has been dispatched and the cancellation is due to the item no longer being required then it will be your responsibility to return the item or to cover the cost of the courier returning the item to us.
Privacy Policy
Any information that we will collect about you will be used only in normal order completion and account processing activities and will be used only in accordance with the Data Protection Act 1998. We will never pass your details on to another party without your permission.
Contact Us
Tel No: 0845 643 9776 (9:00- 5:30 weekdays, also occasionally manned outside of these times)
email: contact@countryfieldgardens.co.uk
Countryfieldgardens.co.uk
Manor Farm
Manor Lane
Peckleton
Leicestershire
LE9 7RJ
Tel: 0845 643 9776
Fax: 0845 688 6144
Main Characteristics of Goods
Every item on Countryfieldgardens.co.uk, will be accompanied with an appropriate description and by a representative image.
In some cases the product may vary from the image displayed where the manufacturer has updated the packaging or improved the look of the product without informing us.
Returns Policy
If you are not satisfied with any purchase from Countryfieldgardens.co.uk, you may return any products back to us within 7 working days of receipt providing that the product is in a resellable condition, this means that the product is not damaged, has not been used in any way and that the product is complete with the original pristine condition packing. These Terms and Conditions do not affect your statutory rights as a customer.
With regards to faulty products we will adhere to the warranty provided by the manufacturer and work within their process to fix or exchange the products under their warranty terms and conditions. The total liability of the sale of contract is limited to the monies paid by the buyer and we cannot be held liable for indirect, consequential or special loss.
Need Help, Still Have Questions ?
Countryfieldgardens.co.uk are committed to customer satisfaction so please send any question to contact@Countryfieldgardens.co.uk where we will always endeavour to help.
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